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Webinine: Customer Service Tips for the Business Office
Original Program Date :
Length: 9 Minutes
Business office staff have many internal customers who they serve and it is important to develop a positive reputation with all customers. We will share a few ideas on how to make your business office shine with a positive reputation.
Bob Noyed, Vice President, The CESO
Bob Noyed, APR, has more than 35 years of experience working in school districts as a strategic communications professional. Prior to joining CESO Communications, he served as the director of communications for several Minneapolis-area school districts. Along with his district experience, Bob served as 2006-2007 president of the National School Public Relations Association (NSPRA) and as North Central Region Vice President from 1999-2002. He has also served two terms as the president of the Minnesota School Public Relations Association (MinnSPRA). He continues to be active in both organizations. Bob was the 2005 recipient of NSPRA’s Barry Gaskins Mentor Legacy Award and received NSPRA’s 2021 Presidents’ Award. He is the author of several school communication-related materials and is a frequent presenter for local, state and national conferences.
